New England and New York
National Service Officers

The Chapter has an extremely close working relationship with its area Service Officers and stays in regular communication with them regarding member and facility needs. This past year our area Service Officers total veteran contacts were 7,064 of which 83% were PVA members or eligible for membership. Our Services Officers were instrumental in assisting these veterans receiving $5,757,993 in benefits in Massachusetts & Rhode Island and $3,888,562 in Vermont, New Hampshire, and Maine.

Service office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.  Service Officers are located within the VA facilities and regularly visit our members and other patients while in the hospital. They also periodically visit other VA SCI Clinics throughout New England. It is through these visits and referrals from the Chapter that our members receive assistance in applying for benefits, entitlements and filing claims.

We are fortunate to have these dedicated and knowledgeable professionals available to assist our paralyzed veterans and others in the New England area. Their offices and contact information are:

Boston, MA

Joseph Badzmierowski, Director of Field Services
Ann Marie Wallace, Senior Secretary

Paralyzed Veterans of America
JFK Federal Building, Room 1575 C
Boston, MA 02203.
Phone numbers: (617) 303-1395

Massachusetts, Rhode Island

Zachary Nuetzel, National Service Officer
West Roxbury Office
Paralyzed Veterans of America
1400 VFW Parkway, Room AG 60
West Roxbury, MA 02132
Office: 202-416-1075
Fax: 212-807-4047 
Phone number: (857) 203-6091

Brockton Office
PVA National Service Office
940 Belmont St., Building 3, Room 207
Brockton, MA 02301
Office: 202-416-1075
Fax: 212-807-4047 
Phone number: (857) 203-6091

Maine, New Hampshire, and Vermont

Mike Snape, National Service Officer III
PVA National Service Office
1 VA Center, Bldg. 248, Room 112
Augusta, ME 04330.
Phone number: (207) 621-7394

New York

Charles Tocci, Area Manager
PVA National Service Office
Syracuse VAMC
8000 Irving Ave., Room C419
Syracuse, NY 13210
Phone number: (315) 425-4400 ext. 53317

Amauris Polanco, National Service Officer III
Bronx SCI
Paralyzed Veterans of America
James J. Peters VAMC
130 West Kingsbridge Road, Room 1D-52A
Bronx, NY 10468
Phone number: (718) 584-9000 ext. 6272

Daisy Lozada, Senior Administrative Assistant
Manhattan and Connecticut
Paralyzed Veterans of America
201 Varick Street
Room 4W59.50
New York, NY 10014
Phone number, Main Office: (212) 807-3114
Fax: 212-807-4047

Matthew Wezka, National Service Officer
130 South Elmwood Ave, Suite 621
Buffalo, NY 14202
716-857-3353

Veteran’s Benefits Guidelines

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